Developing your GitLab Practice
Developing your GitLab Practice
Intro
We’re only just getting going at capturing our mutual piece of the $40bn DevSecOps platform[^1] market, and one of the keys to success is a focus on customer success. One of our programmatic goals is to make it as simple as possible for you to develop a GitLab practice that meets and supports customers and prospects at all phases of their customer journey.
To that end, we’ve mapped out our Partner Capabilities Journey that aligns types of capabilities with the customer journey, and we’ve layered on three levels of maturity (Walk, Run, and Fly) for each of those capabilities. Please check back periodically as we will continue to mature that journey as new best practices, enablement paths, or tools are available.
Partner Capabilities Journey
Walk
Run
Fly
| Fly |
Partner Guidance |
| Sales & Marketing Alignment |
- Partner marketing extends to prospects
- Partner runs quarterly campaigns driving GitLab related solutions |
| Sales & Pre-Sales Capabilities |
- Proof of Value leveraging free trial
- Demo of key integrations
- Clouds (AWS, Google, Azure)
- Jira
- Extended catalog of GitLab use cases
- GitOps
- AI/ML
For more resources see the Advanced Presales Technical Knowledge section of the Partner Enablement page. |
| Transaction & Implementation Capabilities |
- Solution briefs &/or packages for multi-faceted solutions (Cloud + GitLab + Jira + Terraform) |
| Adoption & Enablement |
- DevSecOps platform is core to all customer outcomes |
| Partner Evangelism |
- GitLab is integral for Partner sales and marketing success
- GitLab is the default platform for DevSecOps offers |
Training and Accreditation Program and Requirements
GitLab has developed core training, accreditation, and certification for sales, solution architects (pre-sales engineers), and post-sales engineers and consultants. The GitLab Partner Enablement Program strives to provide our partners with training similar to that of GitLab employees. For details on available training resources visit the Channel Training, Certifications and Enablement page.
The GitLab Partner Services Offering Review To help frame the partner opportunity we would suggest partners think about services in one of four key areas that make up a robust service catalog
Strategic Assessments & Planning Services Migration & Implementation Services Training & Enablement Services Optimization & Transformation Services Offered together these services create a virtuous cycle and create the foundation for an ongoing relationship with customers of those services.
Last modified December 26, 2023:
Grammer Clarifications (887e812f)
